SXSW 2012 - Clear Your Ears for Instant Success

Clear Your Ears for Instant Success
Event	SXSW Interactive 2009
Format	Panel
Organizer	Mel Kirk – Aardman Animations
Description	It's a well known fact that whilst you're in a conversation with someone you're often thinking about what you're going to say next rather than listening. This can be the same for businesses too. We discuss the skills it takes to have effective communication with your users and the benefits that brings.
Questions Answered	What tools are there to help me? When do I talk and when should I listen? How should I talk to people? How important is tone? How do you choose the voice of the company? What happens if my ears stay bunged? How do get buy-in from traditional companies? Who's the best person for the job? How will this change in the future? How can you measure effectiveness?
Level	Intermediate
Category	Community / Social Networks

Clear Your Ears for Instant Success