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Brands: the Cost of Being Human

Event Interactive 2012
Format Solo
Organizer Jen van der Meer Dachis Group
Speakers
  1. Jen van der Meer Dachis Group
Description Why do brands resist being human? Understanding the question, and its answer, reveals much as to the reasons why companies continue to struggle with the adoption of social business practices. Fear not! You can do something to make your company more connected, more human, and you can do it now. This seminar is for all you enlightened brand strategists, hard working late night community managers, and social business practitioners. We will show you: how to build the business case for being human; how to properly measure the ROI and engagement value of each conversation; how to convince senior managers to give you more headcount; and how to prove that people can scale. At a more macro level, you will understand hidden fears of CMOs, and how to speak their language. You will walk away with real life examples, measurement models, and a plan of action. Let the humanizing begin!
Questions
Answered
  1. How can I measure the ROI of social communication?
  2. How can I build a case for more headcount on my community management team?
  3. What is the right size of a social team?
  4. Why do companies resist adopting human-powered methods of brand building?
  5. How can I build bridges with my CMO?
Level Intermediate
Supporting Material Building on my talk last year at SXSW " Marrying for the Money: The ROI of Relationships " http://schedule.sxsw.com/events/event_IAP6036
Category Branding / Marketing / Advertising
Tags brands, humanize, ROI