People generally don’t want to hear from brands on Facebook and MySpace. The whole appeal of social media sites is their independence from corporate advertisers. People like the fact that they can say whatever they want to other people without any interference from anyone or anything that seems "official."
Questions Answered:
What are the types of social media tools?
Who is using them?
How are they using them?
How can you profit from social media?
How can social media damage your brand?
When do people befriend brands?
What is the myth of brand engagement?
Why are companies afraid of their customers?
What is the value of microblogging platforms for brands?
What are some of the other social media tools I can use to build value in my minor brand?