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Title:

Developing Super Senses: Tools to Know Your Users

Your vote:
Yes No
Organizer:
Mark Trammell, Digg
Description:
You know you need to do user research, but how? Should you write surveys, do focus groups, or develop personas? And how do you act on what you’ve learned? We’ve been in the trenches and have concrete suggestions on what you can, and should do NOW to conduct effective user research.
Questions
Answered:
  1. Why should you do user research, even if Apple doesn't?
  2. Ack! This looks hard. Where should I start?
  3. Let's make a plan. What types of research make sense to include?
  4. Numbers vs. words: how do you know whether to go qualitative or quantitative?
  5. How do you get those colleagues who think nothing is wrong with the interface go to user testing sessions?
  6. Money doesn't grow on trees. Yet. What are ways to do research with a limited budget?
  7. We screwed up so you don't have to: what are user research errors to avoid?
  8. Should research be done in a lab or on-site? Which is better? Which works?
  9. How do you wrangle your research into the daily lives of managers, designers, and developers?
  10. Sustainable Information Farming: How do you keep the user feedback flowing?
Panelists:
Nate Bolt (boltpeters.com), Carla Borsoi (Ask.com), Andy Budd (Clearleft Ltd), Juliette Melton (juliemelton.com), Mark Trammell, moderator (Digg)
Level:
Intermediate
Category:
Web / Interface Design
Type:
Panel
Event:
SXSW Interactive 2009
Carla Borsoi
on 8/8/08
Other panelists include Carla Borsoi and Juliette Melton.
Mark Trammell
on 8/8/08
Also on the panel are Clearleft's Andy Budd and Nate Bolt of Bolt | Peters.
AJ Vaynerchuk
on 8/8/08
This panel is going to be SUPER informative, can't wait to learn from this brilliant panel of speakers!
Chari Haren
on 8/8/08
This panel will definitely be worth attending. I'm always looking for ways to improve my user research skills.
echo foxtrot
on 8/8/08
Mark Trammel's presentation will be the panel equivalent of two go-karts, an early release day, and backstage passes at a Def Leppard concert
Juliette Melton
on 11/8/08
The questions we'll be covering in this session include:
Why should you do user research, even if Apple doesn't?
Ack! This looks hard. Where should I start?
Let's make a plan. What types of research make sense to include?
Numbers vs. words: how do you know whether to go qualitative or quantitative?
How do you get those colleagues who think nothing is wrong with the interface go to user testing sessions?
Money doesn't grow on trees. Yet. What are ways to do research with a limited budget?
We screwed up so you don't have to: what are user research errors to avoid?
Should research be done in a lab or on-site? Which is better? Which works?
How do you wrangle your research into the daily lives of managers, designers, and developers?
Sustainable Information Farming: How do you keep the user feedback flowing?
nicholas graham
on 13/8/08
Pure, unfiltered, 100% USDA Grade A brain candy. Bring it on.
Virginia DeBolt
on 15/8/08
Add this one to the list of popular panels.
Emmanuel Marchal
on 23/8/08
clearly an interesting one... recommendations, searches, ... all in to mood of time
Bruce Floyd
on 28/8/08
Forget about Trammell... the panel's gonna have Carla Borsoi and Juliette Melton! Those two are wicked smart!
Ming Yeow Ng
on 29/8/08
Hey, I will definitely be interested in this. Bring it on!
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on 20/10/09
Good idea for a panel. Case studies ARE good. :)
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on 24/10/09
Mark Trammel's presentation will be the panel equivalent of two go-karts, an early release day, and backstage passes at a Def Leppard concert
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on 28/10/09
I will definitely be interested in this. Bring it on!
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This panel is going to be SUPER informative, can't wait to learn from this brilliant panel of speakers!
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on 13/11/09
Sounds like it will be a very interactive panel... like the style.
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This panel is going to be SUPER informative, can't wait to learn from this brilliant panel of speakers!
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