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Users In The Mist: Stories From Field Studies

Event Interactive 2012
Format Solo
Organizer Brad Nunnally – Perficient
Speakers
  1. Brad Nunnally – Perficient
Description Field Studies are great learning opportunities to capture personal details about people and their environments. This activity provides challenges though, like when you find yourself in an uncomfortable position due to an offhand comment or if you notice something about their environment that is a danger. Over the course of my career, I’ve had the opportunity to conduct field studies where sensitive information was the focus and odd, or unexpected, situations came up. Based on my experiences, I’ve put together lessons learned that can help practitioners prepare for performing fields studies, and also provide warning signs for when things start to go awry. These lessons will be given as parables to interviews I’ve conducted with people around dinner tables around the country. These stories range from the humorous to the slightly disturbing. And each has a unique message to tell that will help designers, new and old, prepare for field studies of their own.
Questions
Answered
  1. What does a field study bring to a design process?
  2. How does someone prepare for a field study?
  3. How do you make strangers feel comfortable sharing private and personal information with you?
  4. What do you do when a field study session gets weird, uncomfortable, or emotional?
  5. How do you deal with emotional baggage that comes from performing field studies?
Level Intermediate
Supporting Material Blog post providing some background - http://bradsramblings.com/blog/2011/04/getting-up-close-and-personal-with-users/ Slides From MidwestUX - http://www.slideshare.net/bnunnally/from-cancer-to-bankrupcy Slides from STC Summit 2001 - http://www.slideshare.net/bnunnally/stc-summit-from-cancer-to-bankruptcy
Category Design / Development
Tags Field Study, User Experience Design, User Reserach
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